I built an agent to do my job — then it hung up on my boss
A first-person account describes deploying an AI agent into real work, including both surprising wins and awkward failures. The practical value is the reminder that “agent reliability” is not abstract: small interaction mistakes can erode trust faster than they save time.
This may affect professional readers if the source supports the claimed AI impact.
This record is extracted from a published AI Today issue and tied to the original source URL. Treat the source as the record of evidence for the summary.