Amazon makes its agentic AI platform Quick generally available for desktop on Windows and macOS31m ago Wall Street already loves ChatGPT. Now OpenAI is doubling down.1h ago Anthropic reveals rogue AI agents hate CAPTCHAs, just like you53m ago Cognition Adds Dioxus Team to Advance Devin Coding Agent54m ago Peter Thiel-Backed AI Startup Cognition Raises Funds at $48 Billion Valuation55m ago Anthropic Details Disrupted Claude Misuse Across Seven Harm Areas59m ago OpenAI Releases GPT-6 Astra for Coding and Computer Use59m ago India’s Pocket FM doubles revenue run rate to $500M as AI powers 93% of audio content1h ago Andrew Tulloch, Poster Child for Out-of-Control AI Spending, Reportedly Quits Meta1h ago Build more natural voice experiences with GPT‑Live‑1 in the API1h ago Microsoft patches a record 974 flaws, and two are already under attack1h ago T. Rowe Price Expands Claude Across Investment Teams and Developers1h ago Val Bercovici, Chief AI Officer at WEKA – Interview Series2h ago Ben Jennings on the Bayeux tapestry – cartoon2h ago

Amazon makes its agentic AI platform Quick generally available for desktop on Windows and macOS31m ago Wall Street already loves ChatGPT. Now OpenAI is doubling down.1h ago Anthropic reveals rogue AI agents hate CAPTCHAs, just like you53m ago Cognition Adds Dioxus Team to Advance Devin Coding Agent54m ago Peter Thiel-Backed AI Startup Cognition Raises Funds at $48 Billion Valuation55m ago Anthropic Details Disrupted Claude Misuse Across Seven Harm Areas59m ago OpenAI Releases GPT-6 Astra for Coding and Computer Use59m ago India’s Pocket FM doubles revenue run rate to $500M as AI powers 93% of audio content1h ago Andrew Tulloch, Poster Child for Out-of-Control AI Spending, Reportedly Quits Meta1h ago Build more natural voice experiences with GPT‑Live‑1 in the API1h ago Microsoft patches a record 974 flaws, and two are already under attack1h ago T. Rowe Price Expands Claude Across Investment Teams and Developers1h ago Val Bercovici, Chief AI Officer at WEKA – Interview Series2h ago Ben Jennings on the Bayeux tapestry – cartoon2h ago

Business & Enterprise6 min reading time

Field service is 95% on board with AI but these legacy issues need attention

ZDNetPublished Jul 30, 2026

A Salesforce survey finds 95% of field service organizations use AI, with 85% planning increased investment. AI boosts revenue and productivity, but challenges include training gaps, data silos, and fragmented legacy systems.

#ai-adoption #ai-scheduling #field-service #mobile-worker-productivity #salesforce

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