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Red Hat AI 3.5 tackles the GPU queue that can stall AI pilots27m ago CNN Just Ran One of the Worst AI Puff Pieces We’ve Ever Seen in Our Lives About That “AI Actor” Tilly Northwood41m ago How Credit Genie keeps codebase docs fresh with OpenWiki42m ago Closing The Gap Between AI Ambition And Data Reality44m ago Universal Music is launching an AI music platform with ElevenLabs50m ago Top Pentagon Official Rejects Anthropic Researcher’s AI Warning2h ago Arlequin AI raises €28M to build novel AI models that learn complex relationships at scale53m ago SpaceX sues to block release of tax-break records for its Texas Terafab project54m ago Salesforce closes Fin and eyes $2bn Listen Labs, Business Insider reports55m ago Google brings Gemini for desktop app to Windows55m ago AI’s Hidden Apprenticeship Tax (And How Firms Can Avoid It)59m ago Abacus.AI Releases Three Open-Weight Smaug Models for Agentic Workloads1h ago Clay raises $115m at a $7.1bn valuation, more than double its 2025 price1h ago Before AI Agents Take Action, Enterprises Need A New Data Rule Book1h ago

Agents Business & Enterprise16 min reading time

How Fanatics Betting and Gaming built a multi-agent customer support system

AWS BlogPublished 22 days ago

Fanatics Betting and Gaming developed a multi-agent AI customer support system on AWS to handle complex, state-specific sports betting queries and scale during high-traffic events. This system improves response speed and accuracy while reducing costs compared to human-only support.

#aws #customer-support-automation #fanatics-betting-and-gaming #multi-agent-systems #nfl #sports-betting-technology

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