M&T Bank expands enterprise AI after years of technology overhaul

AI News (TechForge)
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M&T Bank has integrated AI copilots across its workforce of over 15,000 employees to enhance operations including customer service, software development, and risk management. The bank emphasizes human review of AI outputs and has implemented strict policies on AI tool usage and data privacy. This AI adoption follows a significant technology overhaul since 2018, with increased in-house tech staff and reduced system outages.

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