Wall Street already loves ChatGPT. Now OpenAI is doubling down.1h ago Anthropic reveals rogue AI agents hate CAPTCHAs, just like you39m ago Cognition Adds Dioxus Team to Advance Devin Coding Agent39m ago Anthropic Details Disrupted Claude Misuse Across Seven Harm Areas44m ago OpenAI Releases GPT-6 Astra for Coding and Computer Use44m ago India’s Pocket FM doubles revenue run rate to $500M as AI powers 93% of audio content48m ago Andrew Tulloch, Poster Child for Out-of-Control AI Spending, Reportedly Quits Meta51m ago Build more natural voice experiences with GPT‑Live‑1 in the API1h ago Microsoft patches a record 974 flaws, and two are already under attack1h ago T. Rowe Price Expands Claude Across Investment Teams and Developers1h ago Val Bercovici, Chief AI Officer at WEKA – Interview Series1h ago Ben Jennings on the Bayeux tapestry – cartoon1h ago The latest Avatar: Seven Havens trailer gives us a deeper dive into the characters and story1h ago Agentic AI Is The New Attack Surface: How Can SAP Application Security Teams Repel It?1h ago

Wall Street already loves ChatGPT. Now OpenAI is doubling down.1h ago Anthropic reveals rogue AI agents hate CAPTCHAs, just like you39m ago Cognition Adds Dioxus Team to Advance Devin Coding Agent39m ago Anthropic Details Disrupted Claude Misuse Across Seven Harm Areas44m ago OpenAI Releases GPT-6 Astra for Coding and Computer Use44m ago India’s Pocket FM doubles revenue run rate to $500M as AI powers 93% of audio content48m ago Andrew Tulloch, Poster Child for Out-of-Control AI Spending, Reportedly Quits Meta51m ago Build more natural voice experiences with GPT‑Live‑1 in the API1h ago Microsoft patches a record 974 flaws, and two are already under attack1h ago T. Rowe Price Expands Claude Across Investment Teams and Developers1h ago Val Bercovici, Chief AI Officer at WEKA – Interview Series1h ago Ben Jennings on the Bayeux tapestry – cartoon1h ago The latest Avatar: Seven Havens trailer gives us a deeper dive into the characters and story1h ago Agentic AI Is The New Attack Surface: How Can SAP Application Security Teams Repel It?1h ago

Business & Enterprise AI Research3 min reading time

Salesforce closes Fin and eyes $2bn Listen Labs, Business Insider reports

The Next WebPublished 2 hours ago

Salesforce finalized its $3.6bn acquisition of AI customer service company Fin, which serves over 30,000 clients. Concurrently, Salesforce is negotiating to buy Listen Labs, an AI-driven customer research startup, for about $2bn, though talks are not yet complete.

More on this story

AI research startup Listen Labs scrubbed a $1.5B funding round for Salesforce talks
19h· TechCrunch
Salesforce has held talks to buy Listen Labs, an AI customer research platform, for around $2 billion
1d· Business Insider

#business-insider #customer-service #fin #listen-labs #marc-benioff #market-research #salesforce

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