Universal Music is launching an AI music platform with ElevenLabs12m ago An Anthropic researcher just quit, saying OpenAI and Anthropic are 'gambling with our lives'22m ago AI #185: Preference Cascade46m ago Nintendo's latest sale is 'made possible' by the tariff refunds it's hoarding50m ago Now everyone can put data to work51m ago Instagram now lets you add tagged photos to your profile grid51m ago Meta Announces Muse AI Agent for Personal Tasks and Organization51m ago AI agents are flooding public services with new requests57m ago Apple’s first foldable is the iPhone Duo, and it costs $1,99957m ago Anthropic Is Building a Huge Surveillance System to Spy on Anti-AI Activists and Predict Their Activities1h ago Antioch raises $32m to test robots in simulation before they touch hardware1h ago OpenAI’s Bubeck denies trying to cut Anthropic mathematician from credit2h ago 10 of the scariest AI villains in movie history2h ago Maven Robotics wants to steal your robot deployment deal2h ago

Universal Music is launching an AI music platform with ElevenLabs12m ago An Anthropic researcher just quit, saying OpenAI and Anthropic are 'gambling with our lives'22m ago AI #185: Preference Cascade46m ago Nintendo's latest sale is 'made possible' by the tariff refunds it's hoarding50m ago Now everyone can put data to work51m ago Instagram now lets you add tagged photos to your profile grid51m ago Meta Announces Muse AI Agent for Personal Tasks and Organization51m ago AI agents are flooding public services with new requests57m ago Apple’s first foldable is the iPhone Duo, and it costs $1,99957m ago Anthropic Is Building a Huge Surveillance System to Spy on Anti-AI Activists and Predict Their Activities1h ago Antioch raises $32m to test robots in simulation before they touch hardware1h ago OpenAI’s Bubeck denies trying to cut Anthropic mathematician from credit2h ago 10 of the scariest AI villains in movie history2h ago Maven Robotics wants to steal your robot deployment deal2h ago

Business & Enterprise LLM & Text Generation

Starbucks’ Baffling ChatGPT Collab Treats Customers Like Empty, Soulless Venti Cups

FuturismPublished Apr 16, 2026

Starbucks partnered with OpenAI to integrate ChatGPT into its customer service, aiming to enhance interactions but facing criticism for impersonal and unsatisfactory experiences. Customers report feeling treated like generic entities rather than individuals. The collaboration highlights challenges in applying AI chatbots to personalized service sectors.

#chatgpt #customer-service #openai #starbucks

More in Business & Enterprise

Business & Enterprise7 min read

Apple’s first foldable is the iPhone Duo, and it costs $1,999

Covered by 6 sources21h ago

Business & Enterprise

Mistral Seeks to Grow Enterprise Customer Base Through Cloudera Partnership

Covered by 3 sources5h ago

Business & Enterprise

DOJ Probes Nvidia’s Tie-Up With Groq on Antitrust Concerns

Covered by 2 sources13h ago