Anthropic reveals rogue AI agents hate CAPTCHAs, just like you13m ago India’s Pocket FM doubles revenue run rate to $500M as AI powers 93% of audio content22m ago T. Rowe Price Expands Claude Across Investment Teams and Developers42m ago Val Bercovici, Chief AI Officer at WEKA – Interview Series50m ago Ben Jennings on the Bayeux tapestry – cartoon50m ago The latest Avatar: Seven Havens trailer gives us a deeper dive into the characters and story51m ago Agentic AI Is The New Attack Surface: How Can SAP Application Security Teams Repel It?52m ago Pony.ai Starts Fully Driverless Robotaxi Passenger Tests in Zagreb54m ago Euno raises $23m to give enterprise AI agents the context they lack55m ago Nvidia’s Huang Touts Cybersecurity as Next Big Market for AI59m ago Google to Invest $15B in Finland’s AI Infrastructure1h ago Universal Music is launching an AI music platform with ElevenLabs1h ago Red Hat AI 3.5 tackles the GPU queue that can stall AI pilots1h ago Moonshot Secretly Routed User Requests Through Claude, Anthropic Says1h ago

Anthropic reveals rogue AI agents hate CAPTCHAs, just like you13m ago India’s Pocket FM doubles revenue run rate to $500M as AI powers 93% of audio content22m ago T. Rowe Price Expands Claude Across Investment Teams and Developers42m ago Val Bercovici, Chief AI Officer at WEKA – Interview Series50m ago Ben Jennings on the Bayeux tapestry – cartoon50m ago The latest Avatar: Seven Havens trailer gives us a deeper dive into the characters and story51m ago Agentic AI Is The New Attack Surface: How Can SAP Application Security Teams Repel It?52m ago Pony.ai Starts Fully Driverless Robotaxi Passenger Tests in Zagreb54m ago Euno raises $23m to give enterprise AI agents the context they lack55m ago Nvidia’s Huang Touts Cybersecurity as Next Big Market for AI59m ago Google to Invest $15B in Finland’s AI Infrastructure1h ago Universal Music is launching an AI music platform with ElevenLabs1h ago Red Hat AI 3.5 tackles the GPU queue that can stall AI pilots1h ago Moonshot Secretly Routed User Requests Through Claude, Anthropic Says1h ago

Public Sector AI Research2 min reading time

Force uses AI to cut wait times on 101 calls

BBCPublished 22 days ago

South Yorkshire Police implemented an AI-powered call triage system on its 101 non-emergency line to reduce wait times by filtering out misdirected and nuisance calls. The AI redirects non-police issues to appropriate agencies before callers enter the queue, improving efficiency.

#call-center-automation #home-office #national-police-chiefs-council #natural-language-processing #public-safety-communication #sarah-jones #south-yorkshire-police #vodafone

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